Contact Us
We're here to help. Whether you have questions about our products, your order, or simply want to say hello — reach out to us anytime.
Our Details
- Company Name: Viva Shop Limited
- Company Number: 16319159
- Registered Office: 128 City Road, London, EC1V 2NX
- Trading Address: Woking, Surrey, UK
- SIC Code: 47910
- 📧 Customer Support: vivashopcustomer@gmail.com
- 🕐 Response Time: Within 24 hours (Monday–Friday)
Get in Touch
Alternatively, email us directly at vivashopcustomer@gmail.com
Frequently Asked Questions
1. Where are you based?
Viva Shop Limited is a UK-registered company with our trading base in Woking, Surrey. Our registered office is at 128 City Road, London.
2. How can I check my order status?
Once your order is placed, you'll receive a confirmation email with tracking information. For any questions, email us at vivashopcustomer@gmail.com.
3. What is your return policy?
We offer a 14-day return policy in compliance with UK consumer law. Full details can be found on our Returns & Refunds page.
4. Are your products authentic?
Absolutely. We source only from trusted suppliers and ensure all products meet UK safety and quality standards.
5. Do you offer international shipping?
Currently, we ship across the United Kingdom. International shipping options may become available soon — stay tuned!