Cookie Policy
Last Updated: August 2026
1. Introduction
Viva Shop Limited ("we", "our", "us") uses cookies and similar technologies on our website to enhance your browsing experience, analyse site traffic, and personalise content.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help the website remember your actions and preferences over time.
3. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Necessary for site functionality (e.g., cart, login) | Session |
| Functional | Remember your preferences (e.g., language, currency) | 1 year |
| Analytics/Performance | Understand how visitors use our site | Up to 2 years |
| Marketing | Deliver relevant advertising | Up to 2 years |
4. Specific Cookies We Use
4.1 Shopify Cookies (Essential)
| Cookie | Purpose |
|---|---|
_tracking_consent |
Stores your cookie consent preferences |
_secure_session_id |
Manages your secure session |
cart |
Stores your cart contents |
customer_access_token |
Manages your account login |
4.2 Analytics Cookies
| Cookie | Purpose | Provider |
|---|---|---|
_ga |
Google Analytics — tracks site usage | |
_gid |
Google Analytics — session tracking | |
_gat |
Google Analytics — throttling |
4.3 Marketing Cookies
| Cookie | Purpose | Provider |
|---|---|---|
_fbp |
Facebook Pixel — tracks conversions | Meta |
_ttp |
TikTok Pixel — tracks conversions | TikTok |
5. Why We Use Cookies
We use cookies to:
- Essential: Enable core site functions (shopping cart, checkout)
- Performance: Improve site speed and usability
- Analytics: Understand how visitors interact with our site
- Marketing: Show relevant ads and measure campaign success
6. Your Cookie Preferences
When you first visit our website, you will see a cookie consent banner. You can choose to:
- ✅ Accept all cookies
- ⚙️ Customize your preferences
- ❌ Reject non-essential cookies
7. Managing Your Cookies
You can manage or delete cookies at any time through your browser settings:
| Browser | How to Manage |
|---|---|
| Google Chrome | Settings → Privacy and Security → Cookies |
| Mozilla Firefox | Options → Privacy & Security → Cookies |
| Apple Safari | Preferences → Privacy → Cookies |
| Microsoft Edge | Settings → Privacy → Cookies |
Please note: Disabling essential cookies may affect site functionality.
8. Third-Party Cookies
We use third-party services that may set their own cookies:
- Google Analytics — for site analytics
- Facebook/Meta — for marketing and ads
- TikTok — for marketing and ads
- YouTube — for embedded videos
These third parties have their own privacy and cookie policies. We encourage you to review them.
9. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Please check this page regularly.
10. Contact Us
If you have any questions about our Cookie Policy, please contact us:
- 📧 Email: vivashopcustomer@gmail.com
- 🏢 Viva Shop Limited
128 City Road, London, EC1V 2NX
United Kingdom